At Zeyona,we strive to provide a seamless and efficient shipping experience for our valued customers. We understand the importance of timely delivery and ensuring your orders reach you in perfect condition. Here’s all the information you need to know about our shipping policies and procedures:

Shipping Methods and Carriers

We offer a range of shipping methods to cater to your specific needs. During the checkout process, you will have the option to choose from the available shipping methods.

Processing Time

Once you place an order, our dedicated team immediately begins processing it. Please allow a fewbusiness days for order processing before it is ready for shipment. We work diligently to ensure your package is prepared accurately and efficiently.

Shipping Time

The estimated shipping time will vary depending on the destination and the shipping method chosen. Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your package. Please note that unforeseen circumstances such as weather conditions or customs delays may impact delivery times, but we will always strive to keep you informed.

Shipping Rates

Shipping rates are calculated based on several factors, including the weight and dimensions of the package, the destination, and the selected shipping method. During the checkout process, you will be provided with the available shipping options along with their respective costs. We aim to offer competitive shipping rates while ensuring the safe and prompt delivery of your order.

Order Tracking

Once your package is shipped, you will receive a tracking number via email. This allows you to monitor the progress of your shipment. You can use the provided tracking number to track your package on our website or directly through the carrier’s website.

Packaging and Protection

We take great care in packaging your order to ensure its safe arrival. In the rare event that your package arrives damaged, please contact our customer support team immediately, and we will assist you in resolving the issue.

Order Status and Support

If you have any questions about your order or need assistance with tracking, our dedicated customer support team is here to help. You can reach us and we will promptly address any concerns you may have.